Lives in the Balance: The Hidden Erosion of Safe Hospital Care

With all the clamor over the website woes of the rollout of the Affordable Care Act finally ebbing, let’s hope the media can begin to notice some changes in the delivery of health care that will have more far-reaching consequences for health care quality and access long after the sign-up problems are a distant memory.

Despite the hysteria on the right, some components of the ACA are clearly welcome, especially the Medicaid expansion in those states where the governors are not standing with pitchforks in the door to block health coverage for the working poor.

Yet there’s plenty of trouble ahead, most evident with the cost shifting from insurers and providers to workers and families.

Many are now aware that the insurance plans offered through the exchanges are chock full of added out-of-pocket costs.

The cost problem extends well into the provider setting, as is now just being gleaned through some reporting on price gouging by many big hospitals which jack up costs to patients through steeper co-pays, requiring cash up front before administering care, Medical Credit Scoring to determine if patients are a payment risk, and hounding patients for payment afterwards.

Less reported are the escalating problems on the care delivery side.

Let’s start with a new survey out from Citi Research, via Reuters, which reports that “hospital inpatient admissions in November fell to their weakest level in more than a decade.”

Two big chains illustrate the trend. Henry Ford Health System in Detroit had a 6 percent drop the first seven months of this year, Modern Healthcare reported in August. California-based Kaiser Permanente has reduced its average daily census by 11 percent the past four years.

No one, of course, wants to be hospitalized. Sometimes you must be. A hospital is where you receive 24-hour nursing care, where they have the ability to quickly shift you to an operating room or intensive care floor if your condition suddenly deteriorates, and where they have the most specialized equipment.

But the hospital industry, increasingly dominated by giant corporations, either for-profit or acting like for-profits, are making higher profits elsewhere – in outpatient settings, especially surgery centers and boutique care centers, and investments, for example.

Hospitals overall, note NNU researchers at the Institute for Health and Socio-Economic Policy, have profit margins of 35 percent for elective outpatient services, compared to just 2 percent for inpatient care.

The bean counters and management consultants who, more than ever run the show, have far less financial interest in letting patients into the hospital or staying there.

Like those bad Halloween movies, the worst abuses long associated with managed care are back. Private health insurers, and hospital chains like Kaiser that are also insurers or hospitals that form their own integrated networks through the new Accountable Care Organizations (ACOs) have an economic incentive to restrict care.

Kaiser Nurses rallying against patient care cuts

 

For the past few months, registered nurses have been rallying and marching outside Kaiser Permanente facilities in Northern California protesting reductions in hospital services. These include broad cuts in hospital services that have sparked widespread opposition in Manteca, Ca., and the closure of pediatric services in Hayward, Ca.

On a broader scale, Kaiser RNs are witnessing systemic practices aimed at setting up additional barriers to hospital care as fewer patients are admitted, held in “observation units” up to 24 hours and sent home, and pushed out the door prematurely to lesser-staffed, lesser-regulated sites or home.

In a 2012 Health Week presentation in Copenhagen, former Kaiser CEO George Halvorson said that in the near future “for most people the home will be the primary site of care. In-home monitoring, EKGs, ultrasounds, blood and fluid diagnostic and patient communication tools will be increasingly sophisticated, effective and cheap.”

That will increase the burden on families, especially women.

Patty Bellasalma at rally outside Kaiser Oakland headquarters December 19

 

As Patty Bellasalma, president of the California chapter of the National Association of Women (NOW) at a rally of nurses outside Kaiser’s Oakland headquarters, said: “Forcing patients out of the hospital places a triple burden on women. We have to work, do most of the childcare and parent care and then when our family members are most ill and need hospitalization thaey will be sent home; leaving again us to manage it all.”

It also undervalues the professional care provided by registered nurses in the hospital setting. RNs have professional expertise that untrained family members do not, especially when called on to operated the “sophisticated” technology Halvorson boasts. They do not, for example, have the diagnostic skills to recognize problems in tube feeding, oxygen flow, proper care of a urinary catheter or colostomy, or how to respond to equipment alarms or power failures.

A gerontologist study in 2012 predicted an up to 15 percent likelihood of adverse events for home care patients in drug side effects, falls, and equipment malfunctions, and a huge increase in levels of stress and strain for the new home caregivers.

For the very sick patients who are able to still get into the hospital, the care delivery changes have other implications. Technology, promoted as both a way to reduce medical errors and cut costs (even as hospitals spend literally trillions of dollars on high tech systems) are too often used to displace, not enhance professional skill and routinize care.

One example is the rapid proliferation of electronic health records systems. While paper records and charting certainly have limitations, RNs and other caregivers have documented a number of problems with electronic health records systems and the promise of savings are inflated.

These include computerized delays in timely administration of medications, erroneous orders for drugs created by the software, hurdles in nurses’ ability to contact physicians and properly monitor patients, and other treatment delays. Further, many nurses find they end up spending more time with the computers than with patients.

At one Chicago hospital, a baby died in 2011 after an automated machine prepared an intravenous solution containing a massive overdose of sodium chloride, more than 60 times the amount ordered by the physician.

In Northern California this summer and fall, several Sutter Health hospitals, where nurses have reported widespread breakdowns with their new Epic EHR system, has crashed for hours at a time, requiring RNs and doctors alike to effectively work blind without access to individual patient information, including patient histories and medication needs.

 

This latest wave of hospital and healthcare restructuring, of course, was wreaking havoc well before enactment of the ACA, but the ACA does provide a number of financial incentives encouraging the escalation of care delivery outside the hospital and the expanded use of EHRs inside.

Lives are in the balance. For RNs, the mandate to step up the role as patient advocates is clear. Our organization, National Nurses United, opposes the right-wing attack on the role of government or the calls to simply repeal or defund the ACA.

But we will never stop challenging a callous, profit-centered private health care industry and will continue to campaign for a more humane health care model as in an expanded, fully funded system of Medicare for all.

Follow Rose Ann DeMoro on Twitter: www.twitter.com/NationalNurses

Nurses Parody “All I Want for Christmas”

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Nurse SantaThere may be a new contender for the UK’s Christmas number one single … The fine folks at London’s Barnet and Chase Farm Hospitals have put together this darling takeoff of Mariah Carey’s modern Christmas classic “All I Want for Christmas is You.” Check out the video below.

Their version, titled “I Don’t Want a Christmas with Flu,” is an encouragement for anyone still questioning whether or not to get a flu shot and a funny little in-joke for nurses and other hospital staff.

BCF Hospitals’ version begins:

I don’t want the flu for Christmas

There is just one jab I need.

It will help combat the presence

Of the seasonal disease.

The YouTube entry advises, “Protect your patients, your colleagues and yourself by getting vaccinated against flu…with a little musical encouragement from the staff and patients at Barnet and Chase Farm Hospitals!”

Cheers to the nurses, staff, and patients at BCF Hospitals for this funny Christmas carol!

Please share any of your favorite Holiday and nurse-related videos or memes in the comments.

Christmas Alone? What To DO!

By Teresa Posthumus The Holidays can be a difficult time, especially when spending Christmas alone. Many of us feel a need to be with family and friends. Whether you are a new Gypsy or a seasoned Gypsy we can all feel lonely at times. You can sit at home and feel sorry for yourself. YEAH Pity Party over here! Or you can choose to make the holidays a great time of the year with new friends and doing things you normally wouldn’t do. Step outside your box! As a Traveling Nurse for 10 years I have found my selves away from family and friends at the holidays; many times.  We may be alone but we do not have to be lonely.  Often there are other Gypsy Nurses working in the same hospital as you or maybe some of the core staff has no family or friends around. Find them and make PLANS!!! Enjoy every aspect of being a Gypsy Nurse.  Look at the events page on the Gypsy Nurse website: many of the ambassadors are having Meet and Greet plans throughout the Holidays.  Look in the local newspaper or online for your area see what’s going on- it’s amazing how many communities have holiday activities.  And if no one else is planning something to do – Go for it make plans and invite others who would be alone; you’ll be surprised at how much fun it can be.  Invite someone new over do something together inside or outside be creative. […]

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Weekly Nursing Vital Signs: December 23, 2013

This entry is part 6 of 7 in the series Vital SignsHere are your weekly Vital Signs for week ending 12/20/13 Compiled and written by: Teresa Posthumus, RN MedPage Today: Putting Breaking Medical News Into Practice Medicare to Expand Telemedicine Use Telemedicine is the future of patient care.  What will be different ?  What will change?   Read the article below to get the latest information on Telemedicine. 3 Things to Know About the New Blood Pressure Guidelines Read about the new blood pressure guidelines.  See what will change if anything for bedside care or teaching for our patients.  Follow the link below and find out what is new. News-Medical.Net Observation services in hospitals result in large medical bills, says study Observation Services already a practice in a few hospitals.  Many more hospitals are planning to expand their practice to include observation units.  There is much controversy about this practice; many say it’s a way for hospitals to avoid fines for readmissions that are less than 30 days out from a hospital stay.  Read the article below and let us hear what you think of this up and coming hospital practice. CDC Center for Disease Control and Preventions FluView Where is the flu bug hitting the US the hardest this week?  Yes I have had my flu shot and the flu this season already.  So I should be good to go the rest of this season.  Keep track of the hardest hit areas this season.  Follow the link below to get the […]

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Take a FREE Taxi this Holiday!!

In the hope that all of the Gypsy Nurses out there will have not only a FUN but a SAFE Holiday Season, We’ve compiled this listing of FREE Taxi Services!!   California Safe and Sober Free Cab Ride Home Program New Year’s Eve 2014 Berg Injury Lawyers offer free cab rides home only in SF, Oakland, Berkeley, Alameda and Sacramento, typically from 10 pm on Tuesday December 31, 2013 through 3 am on Wednesday, January 1, 2014. San Francisco (within city limits), call Luxor Cab at (415) 282-4141. Tell them “Berg Injury Lawyers is picking up the tab” ($35 Limit) In Oakland, Berkeley and Alameda (within city limits) call Veterans Cab at (800) 281-4488. Tell them “Berg Injury Lawyers is picking up the tab” ($35 Limit) In Sacramento, call Yellow Cab Company of Sacramento at (916) 444-2222. Tell them “Berg Injury Lawyers is picking up the tab” ($35 Limit) Washington DC Area WRAP’s 2013 Holiday SoberRide program will be offered from 10:00 p.m. to 6:00 a.m. nightly from December 13, 2013 to January 1, 2014.  To receive a free cab ride home (up to a $30.00 fare), please call 800-200-8294 (TAXI). AT&T customers may dial #WRAP from their wireless phones. Please refer to the SoberRide information listed below for important details concerning this program.  You must be 21 or older to use the SoberRide service Important note:  All requests for SoberRide service must be called to and dispatched from 1-800-200-8294.  Do not call a taxi company directly for SoberRide service as the ride will not be covered under this program. All calls must originate in […]

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A Notable Nurse: Alberta Hunter

Alberta Hunter at her nursing school graduation ceremony

Alberta Hunter at her nursing school graduation ceremony

Alberta Hunter, one of the most influential jazz and blues singers of the 20th century, worked as a nurse for over 20 years. She entered the nursing field after a 45-year music and theatre career that took her from Memphis to Chicago, New York, London and Paris. She had to lie about her age to get into nursing school and was forced to retire from Goldwater Memorial Hospital when she was 82 although the hospital thought she was 70. Undaunted, she then began a second musical career that lasted until her death in 1984.
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Travel Nurse Inspiration: Rockefeller Center New York, New York

On assignment with RN Network and working at Beth Israel Medical Center in NYC. I made this sign and made an apperance on the Today Show that morning! This picture is in front of the iconic rockefeller center Christmas Tree that will be lit in the upcoming weeks to welcome this years holiday season.

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Travel Nurse Happenings: December 21, 2013

This entry is part 22 of 25 in the series Weekend Report Here is your weekend report. This is a round-up and overview of this weeks Travel Nurse happenings with all of the weekly posts in one place for easy navigation. Don’t forget, if you have questions or comments or material that you would like to see covered on Gypsy Nurse, let me know in the comments below. I hope you have enjoyed the content this week. Don’t forget to follow me via Facebook or Twitter (or both) to get the most recent content as it’s posted. Have a great weekend and I’ll be back on Monday. Travel Nurse Inspiration: Yosemite National Forest, CA New England ~ Gypsy Thanksgiving Dinner Travel Nursing: Thoughts from a Traveling Child Talking Travel Nurse Taxes: Should I (ever) File Tax Exempt? Check out the Staffing Agency Submissions in the Directory Have you worked for any of the companies listed?  If so, please fill out a review!  If you would like to see your company listed in the directory, send them the submission link. I hope you’ve enjoyed this weeks edition of Travel Nursing Happenings. Stay tuned next week for additional great content! Have a great weekend.

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