Nursing is viewed as the most trusted and caring profession and yet nurse-on-nurse bullying is a reality. Not only does it affect morale and professional self-esteem, but it jeopardizes patient care. The When Nurses Hurt Nurses Workbook provides guidance on recognizing relationally aggressive behaviors, diffusing confrontational situations and applying interpersonal communication skills. Dr. Cheryl Dellasega equips nurses with tools to recognize relational aggression and promote change. Learning Activities enhance the reader’s application of these tools. By the end of this workbook, nurses will find their “a-ha” moment. This is an essential resource in creating a safer, more respectful workplace.

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